FAQ
Where can I store my belongings while working out?
At the club, you can use lockers free of charge. Just make sure to bring a padlock to secure your locker.
Where can I store my belongings while working out?
At the club, you can use lockers free of charge. Just make sure to bring a padlock to secure your locker.
Can I take a shower after working out?
Yes, we offer luxurious shower facilities, complete with a towel service, so you can leave the club feeling fresh, relaxed, and ready to take on your day.
How can I cancel my training session with a trainer?
You can find your booked coaching sessions under "Reservations" in our app. Simply click on the reservation you wish to cancel and select "Cancel Booking" to remove the session.
What does the Off-Peak membership include?
We offer the option to work out at our club during office hours at a reduced rate. Off-Peak members have access to the club on weekdays between 9 AM and 5 PM, as well as on weekends.
How can I make a payment?
All payments are made online. Subscriptions and credits can only be purchased through our online platforms. At the bar, you can use the payment terminal.
Can I receive an invoice?
Yes, you can request an invoice. When creating your account, you can indicate that you'd like to receive one. If you need an invoice later, simply email accounting@thwc.be.
Can I bring a +1?
Yes, you can bring a +1 to the club. Please let us know in advance so we can make the necessary arrangements.
What is the minimum age to become a member?
To ensure the best service for all our members, we have a minimum age requirement of 18 years for access to the gym and group classes.
Can I eat or drink at the club?
Yes, we have a cozy bar where you can enjoy food and drinks. Our selection includes delicious local products. You can also use the bar as a workspace, making it the perfect spot to be productive after your workout.
Is there parking available at the club?
We offer underground parking spaces with charging stations, which can be rented as an add-on to your membership. You can also park on the street around the club, but please note that we are located in a green zone.
What are the rules regarding shoes and clothing?
We ask all our members to bring indoor shoes to the gym. Additionally, it's important to always wear sportswear while working out. Changing rooms are available for your convenience. For the muscle-bound men among us, we kindly request that you always wear a shirt.
What are the rules regarding shoes and clothing?
We ask all our members to bring indoor shoes to the gym. Additionally, it's important to always wear sportswear while working out. Changing rooms are available for your convenience. For the muscle-bound men among us, we kindly request that you always wear a shirt.